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March 15th was European Consumer Day and this year it focused on sustainable consumption.

Sustainable consumption implies the use of goods and services that respond to basic needs and bring a better quality of life without jeopardizing the needs of future generations.

(Click on "les mer" below to read more)

Spanair, a low-cost Spanish airline ceased operations in January. You may be able to apply for compensation. The deadline for receipt of claims is 15th April 2012.

(Click on "les mer" below to read more)

ECC Italy is working on providing assistance to foreign (EU/EEA) consumers with regards to reimbursements following the tragic accident of the Costa Concordia cruise ship in Italy. For information please click here.

Today, The European Consumer Centres Network (ECC-Net) launches the report “Air Passengers Rights Report 2011 – in the aftermath of the Volcanic Ash Crisis”. The report focuses on several aspects regarding air passengers’ rights in the EU today, in particular during 2010.

(Click on "les mer" below to read more)